Cyberlink IT Solution ("we," "our," or "us") is committed to safeguarding the privacy of our clients, website visitors, and stakeholders ("you" or "your"). This Privacy Policy outlines how we collect, use, store, and protect your personal information. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

- Personal Information: Includes your name, email address, phone number, billing information, and other details provided when signing up for our services.

- Technical Data: Includes your IP address, browser type, device information, and usage data collected when you interact with our website or services.

- Third-Party Information: Data obtained from third-party sources, such as analytics providers or public databases, in compliance with applicable laws.

2. How We Use Your Information

The information we collect is used for the following purposes:

- To provide and maintain our services.

- To process payments and manage billing.

- To communicate with you regarding updates, promotions, and service notifications.

- To enhance our services through analytics and troubleshooting.

- To comply with legal obligations and enforce our Terms and Conditions.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following scenarios:

- With Service Providers: Third-party vendors assisting us in delivering services (e.g., payment processors, hosting providers).

- Legal Obligations: When required by law, regulation, or legal process.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once retention periods expire, data will be securely deleted or anonymized.

5. Data Security

We implement industry-standard measures to protect your personal information, including:

- Encryption of sensitive data.

- Regular security audits and updates.

- Access controls to restrict unauthorized personnel.

While we strive to protect your data, no system can be 100% secure. Therefore, you acknowledge and accept the inherent risks of data transmission over the internet.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

- Access: Request a copy of your personal data.

- Correction: Request corrections to inaccurate or incomplete information.

- Deletion: Request the deletion of your data, subject to legal and contractual obligations.

- Objection: Object to the processing of your data for specific purposes.

- Data Portability: Request your data in a structured, machine-readable format.

To exercise these rights, contact us at the details provided below. We may require verification of your identity before processing your request.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect analytics data. You can manage or disable cookies through your browser settings. Note that disabling cookies may limit the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data collection, it will be promptly deleted.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Dallas/Texas.

12. Contact Information

For questions, concerns, or clarifications regarding these Terms, please contact us at:

- Email: [email protected].

- Phone: +1 (469) 428-6210.

- Address: 14951 Dallas Pkwy, Suite 190, Dallas, Texas, 75254.